About Flat Pack Amigos

Our Story

Flat Pack Amigos was founded in 2015 with a simple mission: to take the stress out of furniture assembly for homeowners and businesses across the UK. What started as a small team of skilled furniture assemblers in London has grown into a nationwide network of professional assemblers, serving customers in all major cities and regions.

Our founder, James Wilson, established the company after witnessing firsthand the frustration that many people experience when faced with complex assembly instructions and limited time. Having worked in the furniture industry for over a decade, James saw an opportunity to create a service that would not only save people time but also ensure their furniture was assembled correctly and safely.

Today, Flat Pack Amigos has grown to become one of the UK's leading furniture assembly services, with a reputation for reliability, professionalism, and exceptional customer service. We've assembled thousands of furniture items from all major retailers and manufacturers, developing specialized expertise in complex items such as wardrobes, beds, and office furniture.

Our growth has been driven by our commitment to quality and customer satisfaction, with much of our business coming from repeat customers and referrals. We're proud to have maintained a 4.9/5 average rating across all review platforms, a testament to our dedication to excellence in everything we do.

Our Mission & Values

At Flat Pack Amigos, our mission is to provide professional, reliable, and stress-free furniture assembly services that exceed our customers' expectations. We believe that everyone deserves to enjoy their furniture without the hassle of assembly, and we're committed to making that possible through our expert service.

Our Team

The heart of Flat Pack Amigos is our team of skilled assemblers. We carefully select individuals who not only have technical expertise but also share our values of professionalism, attention to detail, and customer service excellence.

All our assemblers undergo a rigorous selection process, including background checks, skills assessment, and training in our assembly standards and customer service protocols. Many of our team members have backgrounds in carpentry, joinery, or furniture manufacturing, bringing valuable expertise to their assembly work.

Our team is supported by a dedicated customer service department that handles bookings, coordinates schedules, and ensures that every customer receives prompt and helpful assistance. Together, our field and office teams work seamlessly to deliver a service that's reliable, efficient, and customer-focused.

Our Coverage

Flat Pack Amigos provides furniture assembly services across the UK, with particularly strong coverage in the following areas:

If your location isn't listed above, please contact us to check availability in your area. We're continuously expanding our coverage to reach more customers across the UK.

Our Commitment to Quality

Quality is at the core of everything we do at Flat Pack Amigos. We understand that furniture represents a significant investment for our customers, and we're committed to ensuring that it's assembled correctly, functions properly, and looks its best.

Our commitment to quality is reflected in several ways:

• Skilled Assemblers: We employ only experienced, skilled assemblers who take pride in their craftsmanship.
• Thorough Training: All our assemblers receive comprehensive training in assembly techniques for different furniture types and brands.
• Quality Checks: We perform quality checks on all assembled furniture to ensure stability, alignment, and proper functioning.
• Proper Tools: Our assemblers use professional-grade tools designed for furniture assembly, reducing the risk of damage to your furniture.
• Attention to Detail: We pay attention to the small details that make a big difference, such as properly aligned doors, smooth-running drawers, and secure fixings.
• 12-Month Guarantee: We stand behind our work with a 12-month guarantee on all assembly services.